One contract. Every part of your IT covered.
An annual maintenance contract that brings support, maintenance and monitoring together under a fixed yearly cost - no surprise bills, no waiting for a technician.
- Annual cost
- Fixed
- Annual cost
- Preventive visits
- Scheduled
- Preventive visits
- Support queue
- Priority
- Support queue
- Service reports
- Monthly
- Service reports
Maintenance, not firefighting.
An IT AMC hands the upkeep of your IT to a team that knows it inside out: computers, servers, network, printers and the software your people use every day.
Instead of paying per call when something breaks, you get regular care, monitoring and a clear record of every asset and ticket - for one agreed price.
Everything, end to end.
Helpdesk support
Help by phone, email and WhatsApp, with remote fixes first and on-site visits when needed.
Preventive maintenance
Scheduled visits to inspect hardware, clean equipment, test UPS units and check cabling and network rooms.
Network & server care
Monitoring and management of servers, routers, switches, firewalls and wireless access points.
Security & patching
Operating system and software updates, antivirus management and firewall rule reviews.
Incident & change handling
Tracked tickets, root-cause notes and controlled changes based on ITIL practice.
Assets & reporting
An up-to-date asset register, licence tracking and monthly reports on service and health.
From first call to always on.
Assess
We audit your devices, systems and support needs.
Agree scope
We define what is covered, visit frequency and service levels in one proposal.
Onboard
We set up monitoring, the helpdesk and your asset register.
Maintain
We support, maintain and report every month for the length of the contract.
What you get.
- Predictable IT spending for the whole year.
- Faster help through a team that already knows your setup.
- Fewer breakdowns thanks to regular maintenance.
- A complete record of your IT assets and licences.
- Network and cabling can be added under the same contract.
- Windows & macOS
- Windows Server
- Linux
- Microsoft 365
- Google Workspace
- MikroTik
- Cisco
- Fortinet
- Ubiquiti UniFi
- Printers & UPS
Questions, answered.
What is an IT AMC?
An IT annual maintenance contract is a yearly agreement in which an IT provider looks after your systems - support, maintenance, monitoring and security updates - for a fixed fee.
Why choose an AMC over ad-hoc IT support?
Ad-hoc support is reactive and billed per call. An AMC gives you planned maintenance, priority support from engineers who know your systems and a cost you can budget for.
Is an IT AMC suitable for small businesses?
Yes. Contracts are sized to your number of users and devices, from small offices to multi-site companies.
Are hardware repairs and spare parts included?
Fault diagnosis and repair labour are included. Spare parts are charged separately unless you choose a plan with a parts allowance.
Can networking and structured cabling be part of the AMC?
Yes. We can cover IT, network and cabling under one contract with one point of contact.
Put your IT on a plan.
Tell us about your users and systems and we will propose an AMC that fits.