Your IT team, without the overhead.
We look after your users, devices, servers, network and cloud - watching for problems, fixing them and keeping everything up to date, so your team can focus on the work.
- Monitoring
- Proactive
- Monitoring
- Support
- Remote + on-site
- Support
- Health reports
- Monthly
- Health reports
- Predictable cost
- Fixed
- Predictable cost
IT that stays out of your way.
Small and mid-sized businesses rarely need a full IT department, but they do need someone who knows their systems and answers quickly when something breaks.
Our managed service combines a helpdesk for your people with monitoring and maintenance for your infrastructure, on premises and in the cloud, with clear reporting every month.
Everything, end to end.
Helpdesk support
Remote and on-site help for laptops, desktops, printers, email and everyday software issues.
Proactive monitoring
Routers, switches, firewalls, servers and internet links watched continuously, with alerts before users notice.
Server management
Windows Server, Linux, VMware and Hyper-V administration, patching and performance tuning.
Security management
Firewall policies, endpoint protection, email security, patching and regular vulnerability checks.
Cloud & Microsoft 365
Microsoft 365, Google Workspace, Azure and AWS managed, secured and kept cost-efficient.
Backup & recovery
Automated backups, regular restore tests and a disaster-recovery plan you can rely on.
From first call to always on.
Audit
We document your users, devices, systems and risks and agree priorities.
Onboard
We install monitoring, set up the helpdesk and fix the urgent issues first.
Run
We support your people day to day and maintain your systems in the background.
Review
Monthly reports and regular reviews keep IT aligned with your plans.
What you get.
- One number to call for every IT issue.
- Fewer outages thanks to monitoring and maintenance.
- A predictable monthly or annual IT cost.
- Up-to-date documentation of your systems and assets.
- Clear monthly reports on tickets, health and risks.
- Microsoft 365
- Google Workspace
- Microsoft Azure
- AWS
- Windows Server
- Linux
- VMware
- Hyper-V
- Fortinet
- Sophos
- MikroTik
- Cisco
Questions, answered.
What do managed IT services include?
Helpdesk support, monitoring of your network and servers, patching, security management, backup checks, cloud administration and monthly reporting. Coverage is tailored to your setup.
How is this different from calling an IT technician when needed?
Ad-hoc support only reacts to problems. A managed service prevents many of them, knows your systems already and comes at a fixed, predictable cost.
Do you support cloud and hybrid environments?
Yes. We manage on-premises servers, Microsoft 365, Google Workspace, Azure and AWS, and mixed setups of both.
Can you support offices in more than one location or country?
Yes. Monitoring and helpdesk are delivered remotely for every site, and on-site work is arranged where it is needed.
Is there an annual contract option?
Yes. Many clients choose an IT AMC (annual maintenance contract) that covers the same services for a fixed yearly fee.
Hand us the IT. Keep the focus.
Book a free IT review and we will show you where your systems stand and what a managed plan would cover.